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Friends With Benefits

Friends With Benefits

How demographics can fragment token utility and community
PROJECT OVERVIEW
Dec 7, 2022
Friends with Benefits (FWB) DAO is a token-gated community with a stated mission of fostering culture and creative agency using Web3 tools. FWB members must hold a certain amount of the DAO’s token ($FWB) as well as pass a membership application.
HISTORY

Sept 2021
Initial Launch

Mar 2021
Roll hacked
FWB Pro issued in response

THIRD PARTY TOOLS

Discord Users: Approx. 600

Snapshot Proposals: 57

Snapshot Lifetime Voters: 2.1k

FUNDING

$10M
Seed Round (Oct 2021)
Led by A16Z
Valuation $100M

INTRODUCTION

A buzzy relationship with mainstream press, high profile members across various creative industries, and an investment round led by A16Z: FWB has attracted attention uncommon among social DAOs. With membership to a community the primary value proposition behind the $FWB token, and a comparably straightforward token model, FWB is of interest to community-driven projects seeking to leverage this resource. 

Yet, a review of FWB’s community structure and token utility reveals a project that has neither aligned its token incentives with its desire to scale globally nor settled on a comfortable brand identity. FWB sits at an inflection point of finding its purpose amidst a bear market and shifting membership demographics, and offers an interesting case study in the relationship between a social DAO’s public branding, private community, and core token economics.

PROJECT ARCHITECTURE

Friends with Benefits Project architecture diagram

FWB.HELP WEBSITE

The FWB.HELP website serves as a current and future hub for token-gated content. At present, it hosts the DAO’s weekly newsletter and events archive. The community plans to release a token-gated member directory to emphasize the DAO’s talent network. As of January 15, 2023, token holders with less than 75 $FWB will only have access to the FWB.HELP website.

DISCORD

FWB uses a token-gated Discord server as their primary community hub. In the Discord’s current structuring, Full members have access to all channels, including region-agnostic channels on topics like trading, fashion, music, and memes, while Local members are limited to channels devoted to governance, social issues, and local FWB communities. The value of the Discord is a constant source of discussion within the community: characterized by FWB as a “virtual city”, the comradery, advice, and entertainment that Discord access provides is a main source of demand for the token’s membership utility. As such, the token’s value depends heavily on the active participation in said Discord of high quality members, i.e. those who are particularly talented, well-connected, or knowledgeable.

IN-PERSON MEETUPS

FWB as a community have attempted to raise the profile of the DAO and the value of the FWB token by organizing and sponsoring physical meetups. These have included FWB FEST, a multi-day cultural festival, the DAO’s “City Keys” program, a grants program for smaller regional events, and Café 11, a series of events co-sponsored by Hennessey and associated with Art Basel Miami. The FWB community also takes advantage of their connections in the arts and media to participate in events sponsored by other web3 and non-crypto-native organizations. 



Self-identified as a “social club that runs on vibes,” with frequent comparisons to Soho House in spite of the lack of permanent physical locales, membership to FWB grants access to two community venues: a virtual channel centered around unrestricted access to the DAO’s Discord and a local channel consisting of in-person meetings and restricted access to regional channels in the Discord. These two venues introduce differences in cost and opportunity of participating in FWB events, that are reflected in some of the debates within FWB forums around the value of membership. Cost for local membership (such as L.A.) is currently 5 $FWB, while full Discord access is 75 $FWB, approximately 15x the cost of the local membership. (Currently $42.55 USD and $638.19 USD, respectively as of November 2022.) While full members are eligible for local in-person events, their actual opportunity to participate is impacted by geographical and cost-of-travel factors.

Beyond geographical differences, FWB demographics may also be broken down by token holdings. Wallets holding the prerequisite membership balance, between 5 and 75 $FWB, make up 66.1%% of total holdings, while wallets holding 75+ tokens make up 28.4%. With a 1 token 1 vote weighted scheme, this latter demographic (likely a combination FWB’s founders, investors, and speculators) holds significant voting power by holding 85.7% of tokens not held by the DAO’s treasury. 

A merger of membership tiers, motivated by in part by the above factors, was approved and scheduled for implementation—as of January 15, 2023, the local tier will be dissolved.The upcoming elimination of the Local tier will be mitigated by a 90 day grace period where existing Local members will be gifted full access to the DAO’s Discord and offerings to encourage these members to purchase enough tokens to remain in the community as Full members by the 90 day deadline. Additionally, some Local members will be gifted additional tokens as a reward for being particularly active within the community’s Discord.

KEY TOKEN INTERACTIONS

FWB User flow diagram for application process and DAO participation

How users acquire membership and participate:

  1. Alice applies for membership. Membership questions relate to experience and interest in the web3 space as well as demographics (gender, location, etc.) and interests and skills outside of web3. Approval is a fairly manual and opaque process. Existing members can also vouch for applicants. Approval appears to be heavily dependent on diversifying membership.
  2. Alice purchases $FWB. While the application flow requests that potential members select a tier, any accepted member at the local tier may swap additional Ether for $FWB to gain full status without an additional application process.
  3. Alice participates in Discord, socializing with other FWB members. Access to other FWB members is seen as a primary benefit of membership.
  4. Alice votes. Voting power is token weighted, so Alice as a full member has higher voting power than local  members. Prior to the implementation of Snapshot, votes on proposals were conducted via Discord polls using emoji reactions.
  5. Alice attends an official FWB event. Official ticketed FWB events require a formalized application process for event organizers and make use of wallet verification for access. Informal and unofficial event access generally does not require token verification.


As the key token interaction diagram helps illustrate, participation in the FWB DAO is, in fact, a relatively permissioned process, requiring a successful membership application. However, this permissioned membership process would appear to minimally contribute to keeping membership benefits exclusive to members: little above community norms prevents the resharing of token gated writings and voting records raise questions of whether Snapshot voting is restricted to successful applicants, rather than any token holder. 

The case of asynchronous membership applications highlights an important design consideration. While all  DAO members must hold 75 $FWB for full membership (or at least 5 $FWB for local membership and 1 for read-only content), the $USD cost per membership can vary broadly between members who apply at different times. For example, in Oct of 2021, when 1 $FWB traded for ~$130 USD, the price of full membership was $9750, while in Sept 2022, the price fell to ~$10 USD, and full membership price with it to $750. 

For DAO members, such differences in price tag for full membership contributes to different perspectives on utility of membership. As the token utility classifications clarify, $FWB primary utility is membership: token holders have an incentive to hold just the requisite tokens to receive membership benefits. From a user’s perspective, it may seem puzzling that Alice and Carol purchase membership at different times, are granted (ostensibly) the same membership benefits and utility, yet one pays 13x the price for membership of the other. To an economist, such sameness in utility may be merely ostensible — arguably, users who join at later stages of the DAO join when there are stronger network benefits, and assessments of the  DAO’s prospects are sensitive to the performance of the enveloping ethereum ecosystem. But it is the DAO’s end users, not economists, that the DAO must ultimately keep satisfied, and FWB’s approach to membership pricing sets the DAO up for a difficult conversation on a topic perhaps not top-of-mind for its target demographics.

TOKEN UTILITY AND SUPPLY

Token Utility

Token utility classifications  answer the question ‘what can the asset owner do with this asset’, and focus on benefits to end-users rather than benefits to the protocol. All classifications are based on a token utility typology of discrete utilities developed from corollaries from non-crypto environments. Classifications are based on implemented vs roadmap functionality, are non-exclusive, and are relative to the time of publication. 

$FWB has two forms of utility:

Friends With Benefits (FWB) is a Membership and Governance token


The current membership structure, which allows for three tiers of membership access, is due to be consolidated into two tiers on January 15, 2022, in a shift that will likely have consequences for both the health of the community and the value of the token. Key changes include:

  • Token holders who do not convert to full membership will lose voting rights and access to the Discord.
  • FWB will become primarily a virtual community while still supporting regional events for full members.
  • Access to the newsletter and other token-gated publications will remain at 1 $FWB with no requirement to pass a member application and no other benefits offered for holders of more than 1 and less than 75 $FWB.

Below is a a full summary of proposed changes.

| Pre-Merge

FWB Pre-merge table with details of Full, Local and Token Access member tiers


| Post-Merge

FWB Pre-merge table with details of Full and Token Access membership tiers currently

Token Supply

Following conventions used in the design and maintenance of virtual economies, token supply is explained via three questions. How assets were issued, how much of it, and under what conditions is answered via initial distribution findings. How the asset supply expands over time is answered via source findings. How liquid asset supply shrinks over time, either through usage and burn, is answered via sinks findings, with the hard/soft distinction indicating which types of sinks temporarily lock up supply v. which permanently reduce it.

Distribution, sources and sinks for FWB

FWB has a fixed token supply, with no tokens generated or destroyed. Users typically acquire $FWB through swap via Uniswap protocol, and, post hack, $FWB was airdropped to $FWB Classic holders. The absence of sources and sinks for $FWB means the project has a comparatively more limited toolset for responding to $FWB volatility, which impacts the $USD value of the requisite 75 FWB holdings. A fixed $USD membership cost might be supported by an oracle system that checks the average $USD/FWB and periodically updates the membership cost. Such an approach ,however, could introduce disruptions to members who lose access to during high $FWB periods and likewise introduce incentives for members to sell excess $FWB tokens during low periods. FWB’s simpler approach to monetary policy and access costs may be appealing to a DAO whose members are more interested in coordinating social events than managing an economy.

Conclusion

FWB’s struggle to be a truly global social DAO highlights the limitations of token-gating regional events in a community that ostensibly features members from around the world. The flat cost-of-entry for membership, even at the token’s lowest price, is still prohibitively expensive in comparison to the average cost of living in many parts of the world, and these regions tend to be those least served by the DAO’s offerings. The token’s value has fluctuated broadly, from a high of $196.19 USD in August 2021 to a low of less than $8 in November 2022. Such fluctuations in token pricing and the logistical complications of expanding beyond its initial core cities (NYC, LA, London) complicate membership’s value proposition and have left the DAO community in a state of flux. 

FWB’s membership structure and long term goals appear likely to change in response to new voices in the DAO’s governance and market pressures. The recent vote to eliminate the Local membership tier was controversial, and a counterpoint drafted by members of the community highlighted the concern that it is likely to provoke an exodus of members outside of the DAO’s core cities of Los Angeles, New York and London who already struggle to see the value of holding the $FWB token when they receive little support from the DAO outside of their own self-organized local hubs. As these local members make up nearly 50% of the unique wallets that currently hold $FWB, the risk to the community’s diversity and vibrancy is significant.

These struggles raise the question of ‘to what extent has FWB’s choice of token facilitated social club, compared to a similar web 2 org, helped or hindered the project?’ More specifically, can a token facilitated social club surmount the challenges of financial solvency, participant burnout, and lack of diverse participation that often plague traditional communities? Notable points of comparison include:

  1. FWB raised $10M USD from investors like a16z, etc. Compared to a conventional club, FWB’s ability to finance its organization may have benefited from interest in its early adoption of a new technology.

  2. Compared to conventional membership fees, which often involve periodic payments, a $FWB holder retains the option to re-sell tokens at a future point, either to a loss or gain. There may be a comparably higher initial price-point to membership but a lower life-time cost — some members could even participate at life-time profit.

  3. A conventional club can respond to member concerns around utility of membership by adjusting price. FWB’s commitment to a holding of 75 $FWB for membership access limits their ability to adjust over time.

  4. Non-crypto natives are apt to encounter greater technical barriers participating in FWB than they might in a web 2 organization, such as wallet setup, gas fees, and indirect $USD to $Ether to $FWB acquisition. Conversely, FWB members may have greater social support acquiring this know-how compared to a non-crypto native learning independently.

  5. The community has attempted to mitigate some issues of access and diversity by granting tokens to potential high value members who may be financially limited from entry, and the DAO may weigh member applications in favor of underrepresented groups. The need for these mitigations, however, highlights the persistence of the financial barriers that have traditionally excluded members of many underrepresented groups from such organizations.

  6. Formal and informal networks that make use of web2 technologies for connecting creative professionals internationally for conversation and collaboration already exist, but FWB’s tokenized system may attract members who see the potential for a direct financial return on their participation in a way that challenges many web2 or traditional networks’ failure to provide adequate compensation for tastemakers, matchmakers and creators.

SOURCES

Dune. @Martha/FWB [Graphs of $FWB distribution by tier, distribution by tier over time, and voting power, March 2021- November 2022.] Available from https://dune.com/martha/fwb. Accessed Dec 2nd, 2022. 

Dune.@randolf666 / Friends With Benefits($FWB). [Dashboard of assorted $FWB metrics, including live total supply, price, market cap, DEX volume, total trade, 7-day sale volume, 7-day buy volume, monthly sale volume, monthly buy volume, cumulative trade, number of wallets by $FWB holdings, $FWB holders over time, $FWB address changes, daily new accounts, DAU, WAU, and users buy on-chain.] Available from https://dune.com/randolf666/Friends-With-Benefits(dollarFWB). Accessed Dec 2nd, 2022.

Lorenz, Taylor. “Inside ‘crypto Woodstock,’ where technologists plot a utopian future.” The Washington Post, August 2022.  

Russo, Camilla. Podcast with Camilla Russo, “Friends with Benefits' Alex Zhang on Building Web3 Communities That Endure.” The Defiant -DeFi Podcast. Podcast audio. Oct 13th, 2022. 

Terminal. Forefront, 2022, Friends With Benefits. [Dashboard of assorted live FWB metrics, including total members, total active members, community score, decentralization score, twitter growth, twitter followers, projected twitter growth, community exposure, treasury holdings, avg monthly expenditures, estimated runway, token price, market cap, total supply, total proposals, lifetime votes, total votes, proposal creators, monthly proposals and votes, proposals, avg votes per proposal, and lifetime voter acceptance rate.] Available from https://app.terminal.co/community/social/friendswithbenefits.eth. Accessed Dec 2nd, 2022. 

Woo, Erin and Kevin Roose. “This Social Club Runs on Crypto and Vibes.” The New York Times, March 2022.  

Ramirez, Elva. Hennessy And Friends With Benefits DAO Team Up For Exclusive NFT Drop, ‘Café 11’.” Forbes. Podcast Audio. November, 2022.

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ACTOR
USER
USER
USER
BEACON
BEACON
USER
FUNCTION
DESCRIPTION

Publish Content

A user uploads content to a content network and receives a content address. The user then selects one or more content beacons on which to broadcast their content, as well as any associated metadata.

Beacon Discovery

A user connects to the genesis beacon and receives a list of active public beacons, or directly enters in the address of a beacon into their client. These beacons can then be used to publish content or can be monitored for new content.

Content Discovery and Processing

A user connects to the genesis beacon and receives a list of active public beacons, or directly enters in the address of a beacon into their client. These beacons can then be used to publish content or can be monitored for new content.

Announcement

A beacon (optionally) announces itself by sending an announcement message to the genesis beacon. This announcement is repeated at a standard announcement interval to show the continued liveness of the beacon.

Process and Publish Content Map

During each publication period beacons watch for transactions sent to their address that contain content links and metadata. The beacon then verifies this data by its own auditing and curation process, then stores the results in a content map on a content network and publishes the location of that content map to a signal address for discovery by its followers.

Beacon Verification / Simulation

Users can (optionally) process the transactions of any beacon by creating content maps locally based on the submissions to that address.

MEMBER TIER
Full
Full Copy
Full Copy 2
REQUIREMENTS
BENEFITS
GOVERNANCE UTILITY
LIMITATIONS

Hold 75 $FWB tokens at all times
Pass a membership application (acceptance rate is unclear, and appears to be skewed towards diversifying the DAO’s demographics)

Access to all Discord channels and content
Invitations to weekly virtual events
Access to regional in-person events
Access to the community’s weekly newsletter

$FWB-weighted voting rights

Access to participate in the governance Discord channel and governance-related virtual meetups

Ability to submit proposals

$FWB-weighted voting rights

Access to participate in the governance Discord channel and governance-related virtual meetups

Ability to submit proposals

Hold 75 $FWB tokens at all times
Pass a membership application (acceptance rate is unclear, and appears to be skewed towards diversifying the DAO’s demographics)

Access to all Discord channels and content
Invitations to weekly virtual events
Access to regional in-person events
Access to the community’s weekly newsletter

$FWB-weighted voting rights

Access to participate in the governance Discord channel and governance-related virtual meetups

Ability to submit proposals

$FWB-weighted voting rights

Access to participate in the governance Discord channel and governance-related virtual meetups

Ability to submit proposals

Hold 75 $FWB tokens at all times
Pass a membership application (acceptance rate is unclear, and appears to be skewed towards diversifying the DAO’s demographics)

Access to all Discord channels and content
Invitations to weekly virtual events
Access to regional in-person events
Access to the community’s weekly newsletter

$FWB-weighted voting rights

Access to participate in the governance Discord channel and governance-related virtual meetups

Ability to submit proposals

$FWB-weighted voting rights

Access to participate in the governance Discord channel and governance-related virtual meetups

Ability to submit proposals

2 copy